Welcome to freshcuphousellc.shop. We specialize in all kinds of cups and glassware, including mugs, beer glasses, and cocktail glasses. Please read the following terms and conditions carefully before using this website or purchasing products. By accessing this website or placing an order, you agree to abide by these terms.

I. Scope of Application
These terms apply to:
Website browsing and use
Product purchase and payment
Customer service and after-sales support
We reserve the right to update or modify these terms at any time without notice. Your continued use of this website constitutes your acceptance of any changes.

II. Product Information
We strive to ensure the accuracy of product descriptions, images, and pricing information. However:
Product colors may vary slightly due to different display devices
Sizes and capacities may have reasonable errors
Inventory availability may change at any time
If a significant error is found, we reserve the right to cancel the order and notify the customer.

III. Orders and Payments
All orders will only be processed after successful payment.

We accept major credit cards and online payment methods.

We reserve the right to cancel orders due to insufficient stock, payment irregularities, or other reasonable reasons.

IV. Payment Terms (One-Time Purchase)

All purchases on freshcuphousellc.shop are one-time transactions. Placing an order signifies your confirmation and agreement to the following terms:
One-Time Payment Only
All orders are charged once at the time of purchase. We do not offer subscriptions, recurring payments, or automatic renewals.

Payment Authorization
Submitting your order authorizes us to deduct the total amount, including applicable taxes and shipping costs, from your chosen payment method.

Payment Confirmation
Orders will only be processed after successful payment verification. Orders with failed payments will not be processed.

Prices and Fees
The total cost (including product price, taxes, and shipping costs) will be displayed on the checkout page before payment confirmation.

Fraud Prevention
We reserve the right to cancel or refuse any orders suspected of fraud or unauthorized payment activities.

Billing Disputes
If you believe there is an error in your bill, please contact our customer service immediately so we can review and resolve the issue.

V. Shipping and Delivery
Orders will be processed and shipped sequentially after confirmation.

Delivery time is an estimate and not guaranteed.

We are not responsible for delays caused by force majeure (weather, logistics delays, customs inspections, etc.).

Buyers must provide an accurate shipping address. Additional costs incurred due to incorrect addresses are the buyer’s responsibility.

Domestic logistics partners include UPS, FedEx, DHL, and USPS.

Packaging is designed to protect fragile items, including mugs, beer glasses, and cocktail glasses.

VI. Returns and Exchanges Policy
You may request a return or exchange in the following situations:
Damaged or Defective Products
Please contact us within 7 days of receiving the product. Please provide your order number and photos of the damage. Approved claims will result in a replacement or refund.

Unused Products
Returned items must be unused and in their original packaging, and must be submitted within 14 days of receipt. Return shipping costs are the customer’s responsibility unless the product is defective.

VII. Intellectual Property
All content on this website, including but not limited to:
Trademarks
Product Designs
Images and Text Content
Website Layout and Page Design
are protected by applicable intellectual property laws. Unauthorized copying, reproduction, or commercial use is prohibited.

VIII. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for any indirect, incidental, or consequential damages arising from the use of this website or products.

Products must be used in accordance with standard safety guidelines.

Users are responsible for any improper or unsafe use.

IX. Applicable Law
These Terms and Conditions are governed by the laws of the United States. Any dispute arising therefrom shall be submitted to the courts of the state where the company is incorporated.

X. Account Security
If you have registered an account:

You are responsible for ensuring the security of your account information.

You must not engage in any fraudulent or illegal activities.

If you discover any unusual account activity, please notify us immediately.

XI. Contact Information
For any questions regarding orders, billing, shipping, or returns, please contact us:
Email: help@freshcuphousellc.shop
Phone: 2135292420